Job Description:
- Attending to all incoming bookings for air freight shipments and updating details into system.
- Monitoring of air freight shipments and to advice customer accordingly on the ETD and ETA upon enquiry.
- Maintain proper documentation filing of all operations correspondences and reports.
- Assist Sales Team to generate quotations.
- Coordinate with airlines to update all new buying costs and maintain on file for reference.
- Check all incoming e-mails and formulate replies in a timely fashion.
- Ensure accurate and timely data entry into our operating system.
- Track and trace of all air shipment files and report the status/updates internally and to the customers.
- Ensure that customer’s freight is delivered on a timely base.
- Ensure documents are timely sent to customer or broker for customs purposes.
- Ensure accuracy and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards.
- Consistently work on maintaining good understanding, communication and relationship with our customers, airlines, trucking companies and others.
- To performs any other duties as and when instructed by immediate superior.
Job Type: Full-time
Salary: RM2,500.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
COVID-19 considerations:
- Mask provided
- Weekly Self Covid Test (Test Kits Provided)
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